ROOTS ACADEMY ENROLLMENT AGREEMENT
Updated May 2026 (v2026.05)

This Enrollment Agreement applies to all enrollments at ROOTS Academy across music, dance, musical theatre, and any other program offered. It governs the legal terms of your enrollment relationship with ROOTS Academy. Program-specific policies (Music Policies, Dance Policies, Musical Theatre Policies) are provided separately and incorporated by reference. Use of the ROOTS Academy website is governed separately by our Website Terms of Use at rootsacademy.com/terms.

By checking the Enrollment Agreement box at enrollment, you (the enrolling adult, parent, or legal guardian) agree to the terms below. If the student is a minor, you confirm that you have legal authority to enroll the student and to bind the student to these terms to the fullest extent permitted by law.

SECTION 1. PAYMENT AND BILLING

All registration fees, tuition, supplies fees, and program fees are non-refundable except as expressly stated in this Agreement or in the applicable program-specific policies. Tuition is billed in equal monthly installments and auto-drafted on the 1st of each month from the credit card, debit card, or ACH bank account on file.

By providing a payment method, you authorize ROOTS Academy to initiate recurring electronic charges against that method on the 1st of each month for tuition and any associated fees. This authorization remains in effect until you cancel by submitting a withdrawal request as provided in your program-specific policies. You are responsible for keeping the payment method on file current.

Manual-payment options (where available) require payment by the 5th of each month and incur a $15 fee if late. Declined or returned payments incur a $25 fee in addition to any late fee, and ROOTS may re-attempt the charge.

Accounts 30 days past due result in suspension of all services. Accounts 60 days past due result in automatic withdrawal and release of the student’s reserved day, time, and instructor. Accounts more than 90 days past due may be referred to collections, and you agree to pay reasonable collection costs and attorney fees.

ROOTS Academy does not refund or credit for missed sessions, studio closures, holidays, or inclement weather. Where ROOTS Academy permanently cancels a class or program (for example, due to insufficient enrollment), a credit or refund will be issued for the affected portion upon request. ROOTS does not follow any school system’s closure schedule; check the website, social media, and email for weather updates.

SECTION 2. COMMUNICATIONS CONSENT

By providing your phone number and email, you consent to receive account, scheduling, billing, program, and marketing communications from ROOTS Academy by phone, text/SMS, and email. Standard message and data rates may apply. You may opt out of marketing communications at any time by replying STOP to a text, using the unsubscribe link in an email, or contacting our office. Opting out of marketing does not affect transactional communications necessary to administer your account.

SECTION 3. CODE OF CONDUCT

ROOTS Academy is committed to a safe, respectful, and productive learning environment. ROOTS reserves the right to dismiss any student or refuse service to any family for conduct including, but not limited to, disruptive or unsafe behavior, harassment or abuse of staff or other students, repeated late pickups, failure to comply with studio policies, or non-payment. In cases of dismissal for cause, no refund of tuition or fees will be issued.

SECTION 4. ASSUMPTION OF RISK, RELEASE, AND INDEMNIFICATION

Participation in ROOTS Academy programs involves inherent risks of physical injury, property damage, or other harm, including, without limitation, repetitive-motion injuries, hearing-related risks, slips and falls, and risks associated with travel to and from the studio. I voluntarily assume all such risks, whether known or unknown.

To the fullest extent permitted by Tennessee law, I, on behalf of myself, my child or ward (the “Student”), and our heirs, executors, administrators, successors, and assigns, hereby release, waive, and covenant not to sue ROOTS Academy, its parent and affiliated entities, and their owners, officers, directors, employees, instructors, mentors, contractors, agents, and volunteers (the “Released Parties”) from any and all claims, demands, damages, losses, costs, or expenses (including reasonable attorney fees) of any kind, whether known or unknown, arising out of or relating to the Student’s participation in ROOTS Academy programs, INCLUDING CLAIMS BASED ON THE ORDINARY NEGLIGENCE OF ANY RELEASED PARTY. This release does not extend to claims arising from gross negligence, recklessness, intentional misconduct, or any other liability that cannot be released as a matter of law.

If the Student is a minor, I, as parent or legal guardian, agree to indemnify, defend, and hold harmless the Released Parties from any claims, damages, losses, and expenses (including reasonable attorney fees) brought by, on behalf of, or through the Student, including any claim the Student may bring upon reaching the age of majority, except to the extent caused by the gross negligence or intentional misconduct of a Released Party.

In the event of an injury or medical emergency, and if I cannot be reached promptly, I authorize ROOTS Academy and its staff to seek and consent to emergency medical treatment for the Student. I am solely responsible for any related medical or ambulance costs. I represent that I have disclosed any medical conditions, allergies, or other information ROOTS reasonably needs to safely deliver services.

ROOTS Academy conducts background screening on instructors and staff who work directly with minors, consistent with applicable law. I acknowledge that no screening process is perfect and that I remain responsible for the supervision, drop-off, and pick-up of my child outside of scheduled session time.

SECTION 5. PHOTO, VIDEO, AND NAME RELEASE

By enrolling, I grant ROOTS Academy a non-exclusive, royalty-free, worldwide, perpetual license to capture, use, reproduce, distribute, and display the Student’s image, voice, video, and performance, and where expressly permitted below, the Student’s name, in any medium now known or later developed, for the purposes described in this Section. I waive any right to inspect or approve the finished product, and I acknowledge that no compensation is owed.

ROOTS Academy distinguishes between public-facing use and internal use of a minor Student’s name:

Public-Facing Use (marketing and online program materials): ROOTS Academy may use the Student’s photo and/or video in public-facing contexts, including marketing materials (digital and print), social media posts, the ROOTS website, studio signage, and the online recital, production, or program app. WHERE THE STUDENT’S NAME APPEARS ALONGSIDE THE STUDENT’S PHOTO OR VIDEO IN ANY PUBLIC-FACING CONTEXT, ROOTS ACADEMY USES AT MOST THE STUDENT’S FIRST NAME AND LAST INITIAL. Public-facing materials may be publicly accessible and indexed by search engines.

Internal Use (printed program materials and on-premises materials): ROOTS Academy may publish the Student’s full name together with the Student’s photo and/or video in internal program materials, including printed recital and production programs handed out at the show, the memory book, hallway displays, classroom rosters, year-end materials, and similar non-public contexts.

Opt-Out: Consent to use of the Student’s face for both Public-Facing Use and Internal Use is the default and applies unless an opt-out is on record. To opt out of either or both, complete the form at rootsacademy.com/media before the Student begins classes. Opt-out applies on a going-forward basis only; ROOTS is not obligated to remove or recall materials already produced or published, but will use reasonable efforts to honor the opt-out for materials within its direct control going forward.

SECTION 6. DISPUTE RESOLUTION, ARBITRATION, AND CLASS ACTION WAIVER

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Before initiating any formal proceeding, the parties agree to attempt in good faith to resolve any dispute by submitting written notice to the other party and engaging in informal discussions for at least 30 days.

Except as provided below, any unresolved dispute, claim, or controversy arising out of or relating to this Agreement or the services provided by ROOTS Academy shall be resolved exclusively through final and binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration shall be conducted by a single arbitrator in Williamson County, Tennessee, or by video conference at the parties’ option, and judgment on the award may be entered in any court of competent jurisdiction. ROOTS will pay AAA filing fees in excess of any small-claims-court filing fee, to the extent required to make this provision enforceable.

TO THE FULLEST EXTENT PERMITTED BY LAW, ALL DISPUTES MUST BE BROUGHT IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OR PRESIDE OVER ANY FORM OF CLASS PROCEEDING. If this class-action waiver is found unenforceable, this entire Section 6 shall be null and void, but the remainder of this Agreement shall remain in effect.

The following are not subject to arbitration: (a) claims that may be brought in small-claims court if they qualify; (b) actions to enjoin infringement of intellectual property rights; and (c) actions to collect past-due amounts owed to ROOTS Academy. You may opt out of this Section 6 by sending written notice to ROOTS Academy within 30 days of first enrollment, including your name, the Student’s name, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other provision of this Agreement.

SECTION 7. TERM AND TERMINATION

This Agreement begins on the date you check the enrollment box and continues until withdrawn.

You may terminate this Agreement at any time by submitting a withdrawal request through your program’s withdrawal form. Withdrawal mechanics, timing, and any associated fees are described in the applicable program-specific policies (Music Policies, Dance Policies, or Musical Theatre Policies).

If ROOTS Academy updates this Agreement and you do not agree to the updated terms, you may terminate this Agreement at any time before the effective date of the update by submitting a withdrawal request, with no further obligation beyond your current billing cycle. Continued enrollment after the effective date constitutes acceptance of the updated Agreement.

ROOTS Academy may terminate this Agreement and dismiss a student in accordance with Section 3 (Code of Conduct) or for non-payment in accordance with Section 1 (Payment and Billing).

SECTION 8. GENERAL PROVISIONS

This Agreement is governed by Tennessee law, without regard to conflict-of-laws principles. Subject to Section 6, the parties consent to the exclusive jurisdiction and venue of state and federal courts in Williamson County, Tennessee, for any matter not subject to arbitration.

Checking the enrollment box constitutes your electronic signature under the federal E-SIGN Act and the Tennessee Uniform Electronic Transactions Act, with the same legal effect as a handwritten signature. This Agreement, together with program-specific policies referenced at enrollment, constitutes the entire agreement between you and ROOTS Academy and supersedes all prior agreements on the same subject.

ROOTS Academy may update this Agreement from time to time. Material changes will be communicated by email or posted to the website at least 30 days before taking effect; continued enrollment after the effective date constitutes acceptance. No oral statement or course of dealing modifies this Agreement unless documented in writing and signed by an authorized ROOTS Academy representative. If any provision is held unenforceable, the remaining provisions remain in full force and effect, and the unenforceable provision shall be modified to the minimum extent necessary to make it enforceable. ROOTS’ failure to enforce any provision is not a waiver of that or any other provision. You may not assign this Agreement without ROOTS’ prior written consent; ROOTS may assign to a successor entity, affiliate, or acquirer without notice. Sections 1 (with respect to amounts owed), 4, 5, 6, 7, and 8 survive termination, withdrawal, or expiration.