How do I access my music lesson Schedule & Billing system (Music Portal)?

2023-06-28T17:44:15-05:00

ROOTS Music uses Opus1.io to track all lesson scheduling, billing and progress notes. You will receive a link to login into your portal when you enroll. If you ever have trouble accessing your account, please email us at music@rootsacademy.com. You can login by clicking here!

How do I access my music lesson Schedule & Billing system (Music Portal)?2023-06-28T17:44:15-05:00

How do I stop my music lessons?

2025-04-07T09:32:49-05:00

We offer hassle-free withdrawals and/or temporary lesson holds. The only requirement is to submit your request to withdraw at least 15 days prior to the next billing cycle. Withdrawal requests must be submitted in writing using this form. Withdrawals will be processed within three business days.

How do I stop my music lessons?2025-04-07T09:32:49-05:00

If I miss a music lesson, can I make it up?

2024-01-11T15:51:14-06:00

Absolutely! As long as we hear from you at least 24 hours before your scheduled lesson, you will receive a once-monthly make-up for your missed lessons. Make-ups are not permitted for no-shows or multiple missed lessons per month.

If I miss a music lesson, can I make it up?2024-01-11T15:51:14-06:00

Can I change my instrument or my mentor?

2023-02-27T21:17:13-06:00

Absolutely. Making an instrument or mentor change is easy. Simply contact our office at (615) 804-1177 or music@rootsacademy.com and let them know what you'd like to do. They'll be happy to talk you through your options.

Can I change my instrument or my mentor?2023-02-27T21:17:13-06:00

How do I choose which music mentor is right for me?

2025-01-15T16:47:44-06:00

Every lesson and class is led by instructors that we purposely call “mentors .” We take the responsibility of training the next generation seriously. Each of our mentors is not only thoroughly background checked, trained, and empowered to develop the student’s gifts and talents, but also to build trusted and reliable connections. We believe [...]

How do I choose which music mentor is right for me?2025-01-15T16:47:44-06:00

How do I choose which instrument is right for me?

2023-02-27T21:12:39-06:00

We know making that first step in choosing your instrument is a tough one. Don’t let that stop you! We are committed to helping your student find the right fit. If you’re unhappy with your mentor or instrument, you can simply let us know and we’ll try a different option. We offer a one-time free [...]

How do I choose which instrument is right for me?2023-02-27T21:12:39-06:00
Go to Top